The Pygmalion Effect, Dealing with Uncertainty, Tacit Knowledge Trumps Deliberate Practice, and a Multi-Trillion Dollar Opportunity
Social Leverage Letter | Issue #77
Pete Weishaupt
February 19, 2023
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The Pygmalion Effect suggests that expectations can influence performance and become self-fulfilling prophecies. We should be mindful of our expectations of ourselves and others. They can shape our opportunities, behavior, and capabilities.
Donald Rumsfeld's famous quote about unknown unknowns is a lesson in understanding and managing uncertainty. Challenging known knowns, discovering unknown knowns, mitigating known unknowns, and preparing for the unknown unknowns are ways to deal with uncertainty.
Tacit knowledge is knowledge that cannot be taught through words alone and is best learned through imitation, emulation and apprenticeship. It is important in knowledge work, as experts often have an intuitive understanding of the domain that cannot be easily explained, and must be experienced to be understood.
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